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IMS propels the TILES™ System of Interview Management into the 'cloud'.

IMS are delighted to announce the release of the TILES™ System of Interview Management as a cloud-based investigative interviewing planning and management tool. The TILES™ system provides interviewers with a framework to plan, conduct and evaluate investigative interviews with witnesses, victims and suspects. Featuring 256-bit 'bank grade' SSL data encryption and hosted in the secure Microsoft Azure cloud environment, the TILES™ system uses a simple, yet robust planning methodology designed to enhance evidential outcomes in any forensic interviewing context.

 

Investigative interviews are incredibly complex exchanges and at present, interviewers are stretched to their cognitive capacity using inflexible paper based interview plans in an attempt to manage conversation and evidence concurrently. By relying on a linear type-written interview plan in such a fluid and multi-task environment, lines of enquiry can often be overlooked, opportunities to detect deception can be missed and the potential strategic capacity of the interviewing team can be severely restricted.

 

In recent years, unprecedented advances in technology have delivered previously unthinkable efficiencies across a number of core business areas in Policing including crime recording, investigation, intelligence management and custody. The era of ‘digital policing’ is now firmly upon us and IMS are proud to have created a ground-breaking system which leverages technology to deliver value across each stage of the interviewing process; from planning, right through to evaluation and beyond.

 

The TILES™ system features a unique two-tiered planning methodology encouraging interviewers to fully explore strategic and tactical considerations during interview preparation. At the strategic level, interviewers are able to set clearly defined strategic objectives and map them to bespoke topic TILES which can be appointed to specific investigative areas within the interview plan. The TILES, pre-populated with customised prompts, can also be armed with hyperlinked documentary or visual evidence for reference during the interview as required. As part of the strategic planning phase, investigative timeline and mapping data can be set, which serves to further ease the cognitive burden on the interviewer during the interview.

 

A second stage of planning allows the interviewer to enter notes against specific TILES setting tactical considerations to assist them in achieving the strategic objectives of the interview. Prior to the interview, the interview plan can be shared with a second interviewer, an analyst, the interview supervisor or a tactical interview manager, creating vast opportunities for collaboration at the enterprise level.

 

Using the Achieving Best Evidence (ABE) interview context as an example, TILES can be updated remotely mid-interview from any PC or device whilst the lead interviewer makes reference to the evolving interview plan on a tablet device, where necessary. At any time during the interview or following its completion, the interviewing team can instantly evaluate tactical outcomes against the interview plan and the wider investigation strategy. The same technology facilitates supervisory collaboration, with a live-feed now possible outside of the immediate interview environment. All of a sudden we can envisage an Interview Advisor or Senior Investigating Officer (SIO) being able to monitor a live-feed dashboard of multiple interviews in progress simultaneously from anywhere.

 

Post interview, the TILES™ system can export a digitally signed Interview Report, which can be used as an instantly searchable working document or briefing tool. A Forensic Log Table containing a full record of all software actions executed during the interview can also be exported, ensuring that the integrity of the TILES™ system Interview Report is forensically robust for disclosure purposes. To view a software demo video highlighting the TILES™ system's key features on your mobile device click here.

 

The incredible planning and collaborative functionality of the TILES™ system really has to be experienced to be fully appreciated. There is no credit card required on sign up, just register with some basic details, validate your email address, then start planning your first interview. The TILES™ system is ready to deliver strategic clarity to your investigative interview plans which will reduce your cognitive burden during an interview. Use the TILES™ system now to interview with confidence and enhance the quality of your investigative interviews.

 

To explore how the TILES™ System of Interview Management can be harnessed to enhance the capacity of your organisation’s investigative interviews in the training or operational context, please Contact Us now.



 

 

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Contact us to discover how the TILES™ System of Interview Management can be harnessed to deliver a cutting-edge investigative interviewing solution in your operational context.

The TILES™ System of Interview Management.

The future of investigative interviewing.




Contact Us